ONECCO

How does ONECCO' price–match guarantee work?

If you find a lower price on a new identical item, just show us the lower price when you buy the item at ONECCO and we will match the price, or within 14 days of your ONECCO purchase and we will give you the difference (see full policy below for details).

Which competitors will ONECCO price match?

ONECCO will price match prices at select competitors' websites and retail stores. These select competitors are: Amazon, Best Buy, Costco, Buy.com, Overstock.com, Dell, Hewlett Packard, Office Depot, Office Max, Quill, Medical Arts Press, Reliable, Sam's Club, Wal-Mart, WB Mason, and Xerox. Items must be sold and shipped by one of these competitors.

Which items does ONECCO price match?

Almost everything we sell. The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify. For wireless phones and other items with a service plan, only in-store purchases are eligible for price match. The plan, provider and other terms must be the same. Products and services purchased online at our Mobile Phone sales & service site are not eligible for price match.

Which items and services aren't available for price match?

We don't price match to competitor or our own local or special events (e.g., grand opening, anniversary, clearance or liquidation sales). We don't price match items sold on auction sites; taxes and typographical errors; and gift cards, gift checks, or merchandise credits.

How do ONECCO coupons and rebates contribute to the ONECCO price?

All coupons and rebates (including ONECCO or manufacturer mail-in rebates) are deducted from the price of the ONECCO product when calculating a price match.

Will ONECCO match a competitor's price for a product where the competitor also offers an instant rebate, mail—in rebate, gift check or gift card, or free or discounted item?

If a competitor offers a product that comes with an instant rebate, mail—in rebate, gift check or gift card, or similar discount, we will only match the price you pay at the point of purchase and will not take such discounts into account. If a competitor offers a product that comes with a free or discounted item and ONECCO does not carry the free or discounted item, we will only match the price you pay at the point of purchase and will not take the free or discounted item into account.

Are delivery charges included in the price match?

It will depend on whether your ONECCO order received free shipping, and whether the competitor offers free shipping. If your ONECCO  order received free shipping and the competitor offers free shipping, we will price match the product without considering shipping charges. If your ONECCO order received free shipping and the competitor does not offer free shipping, we will include an appropriate shipping charge in the competitor's price before price matching. If your ONECCO order did not receive free shipping and the competitor offers free shipping but the product does not qualify for such free shipping, or the competitor does not offer free shipping, we will include shipping charges on both products before price matching.

Are quantities limited on price–matched products?

We may limit the quantities of price—matched items, particularly if the competitor does. In addition, we reserve the right to limit quantities sold to a customer.

Policy information is available by calling 1 888.590.7590. This policy is subject to change without notice. Effective as of June 30, 2010.